Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Entity’s terms and conditions. “The Entity”, “Ourselves”, “We” and “Us”, refers to G.K. LAVENDER SHOP CY. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Entity’s stated services/products, in accordance with and subject to, prevailing Cyprus Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the Entity on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, only if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Entity will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Entity:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Entity’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Entity of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Entity does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to acceptance, confirmation of the order price and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Cyprus only and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please read more by accessing delivery information web page.

In order to purchase products from G.K. LAVENDER SHOP CY you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. G.K. LAVENDER SHOP CY retains the right to refuse any request made by you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.

Pricing and availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Web site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are inclusive of VAT. Delivery costs may be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Payment

Bank transfers or deposits on account, PayPal, cash on delivery and all major Credit/Debit Cards are all acceptable methods of payment. Our Terms are payment in full when you receive the products or during checkout. Balance that remains outstanding by the due date will incur late payment interest at the rate of 5% until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any due balances remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed €500. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Consequently, all services and/or transactions and agreements entered into will cease with immediate effect until all outstanding balance is recovered in full. 

Please read our payment methods for more information.

Cancellation Policy

You have a period of 14 days to withdraw from the contract, without giving any reason.

The withdrawal period referred to above shall expire after 14 days from:

(a) The day on which you or a third party indicated by you acquires physical possession of the goods;
(b) in the case of multiple goods ordered and delivered separately, the day on which you or a third party indicated by you acquires physical possession of the last good;
(c) in the case of delivery of a good consisting of multiple lots or pieces, the day on which you or a third party indicated by you acquires physical possession of the last lot or piece.

This means that you can return the entire order to us in its original condition, not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract. The order must be returned in its original condition which includes all tags and packaging.

All goods will be inspected on return. If we are not satisfied that they are in their original condition we reserve the right to refuse the refund.

Please contact us either by telephone or email so we can process refund for the price you paid for the item promptly. Should you wish to return only part of your order we will instead issue you with a credit voucher which can be used to purchase anything of your choice from G.K. LAVENDER SHOP CY of an equal value.

Please note, if you are returning an order for which you received a promotional discount voucher, the voucher will no longer be valid.

You will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Goods returned must be returned without undue delay and in any event in not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract.

The goods are your responsibility until they reach our warehouse; therefore please ensure that they are properly packaged and that you keep your proof of postage. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.

Orders must be returned to us at:
40 Miltonos Street, Ayios Spyridonas, 3048 Limassol, Cyprus

All returns will be processed once we have received and checked the items. You will be notified by email.

Availability
Unless otherwise stated, the products/services featured on this website and all advertising are available worldwide. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Entity. The Entity does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Entity, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Entity on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Entity will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Entity’s services and the full content of this website. This Entity’s logo is a registered trademark of this Entity in Cyprus and other countries.

Communication
We have many ways to contact us for any queries you may have. Contact information can be found on our Contact Us link on our website or via the Entity’s stated telephone, facsimile or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties. 

General

By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the Cyprus courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Entity to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Entity.

Notification of Changes

The Entity reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and us. Your accessing of this website and/or undertaking of a service or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© G.K. LAVENDER SHOP CY 2018 All Rights Reserved