Shipping & Delivery

Cyprus

G.K. LAVENDER SHOP CY delivers the products you have purchased using ACS Courier. G.K. LAVENDER SHOP CY has a written & signed agreement with the above mentioned couriers regarding delivery of items.

Orders can be delivered:

  • At your door by the above mentioned courier
  • Collected from courier’s office in your town

Delivery charges:

  • Until €20 order: Delivery charge: €2.50 (pick-up from courier office) and €5.00 (delivery to your address)
  • From €20 and above: Delivery charge: FREE (only if collected from couriers’ office)
  • From €40 and above: Delivery charge: FREE

G.K. LAVENDER SHOP CY insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by ACS Courier, and transfer of responsibility in the same way.

  • Orders will be delivered in max 2-5 working days.
  • Orders placed on Friday will be dispatched on Monday.
  • Please note that we do not deliver on Weekends and Bank holidays.

Delivery Methods

Delivery at your door is available for addresses within city limits. Your parcel will be delivered between 9am-6:00pm Monday to Friday, as requested either in the morning or afternoon.

For locations outside of city limits, your parcel will be delivered to the nearest ACS office. The courier will contact you beforehand to confirm when the parcel is ready for collection.

Available delivery options will be displayed at the checkout page once you have completed your delivery address and postal code.

You can track your order at www.acscyprus.com by entering your tracking number in the Shipment Tracking box on the home page.

International

International orders can be made only with the following procedures:

  • By email. Send us your order at lavendershop.cy@gmail.com indicating quantity and product code and we will reply with cost and available methods of delivery.
  • By phone. Contact us at +357 96516365 to place your order. Our friendly and experienced staff will inform you about the methods of delivery and costs and how to proceed with your order.

Products are delivered using Post Office, TNT or EMS Data Post. You will receive the tracking number by email once your order has been despatched.

  • Orders will be delivered within 5-25 working days, depending the geographical zone of the recipient
  • Orders placed on Friday will be dispatched on Monday.
  • Please note that we do not dispatch orders on Weekends and Bank holidays

Any customs or import duties are charged once the order reaches its destination and must be paid by the recipient of the order. We have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country so we advise you contact your local customs office for further information.

All items are inclusive of VAT – For more information please contact us.

What countries or regions we deliver to?

We deliver worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. 

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